Outsourcing

Let us take care of your infrastructure so you can
take care of business, and save costs up to 70%

IT Support: Pay as you go (per ticket)

We fully support you per ticket, no matter how big is your environment. and ensure our Incentive to get problems done by billing only for finished tickets. This is best for businesses which have variable demand based work and require frequent scaling up or down of resources.


This Plan Offers you:


  • 1st Line & 2nd Line Helpdesk Support
  • Ticketing system
  • Call & Chat support
  • Remote PC support
  • Technical support via email
  • 24/7/365 Emergency Resolution
  • Server software and hardware support
  • Most Windows and Linux Platforms Supported
  • Hacked Server/Network Analysis & Recovery
  • Administration Consultation
  • Restore a server from backup
  • Server Migrations & Transfers


FAQ


How the tickets is calculated?

A ticket is an issue/task in a device for any number of devices. And a ticket my be split if it is corresponding to more than one device


What if I wanted to Unsubscribe?

We offer anytime money back guarantee when you unsubscribe, you will refund all your unused quota, with NO limitations
or hidden costs. 


What if I wanted to Switch Plan?

You can switch to another plan anytime, and all your unused quota will be moved with you, with no hidden costs.


What if I needed to assign a project?

We support planning, designing and implementing projects with an affordable cost. we offer action and time plan with gantt chart
and all the required documents. 


Do you support Maintenance Plans:

We support scheduled full maintenance  plans, witch we check any abnormal  behavior of services or users, check the security, analyze the logs, etc... 


After Tickets package run-out

You will continue having full support from us with the same price per ticket.