Outsourcing

Let us take care of your infrastructure so you can
take care of business, and save costs up to 70%

IT Support: Server Administration

We fully support your servers with unlimited support tickets and assure their reliability and security. To ensure maximum up-time, you have to proactively monitor your systems to detect any anomalies that might indicate an imminent problem. You also have to do routine upgrades, system tweaking and maintenance. Not every company has the luxury of IT staff they can dedicate to these tasks.


This Plan offers you:


  • 1st Line & 2nd Line Helpdesk Support
  • Ticketing system
  • Call & Chat support
  • Remote PC support
  • Technical support via email
  • 24/7/365 Emergency Resolution
  • Server software and hardware support
  • Most Windows and Linux Platforms Supported
  • Hacked Server/Network Analysis & Recovery
  • Administration Consultation
  • Restore a server from backup
  • Server Migrations & Transfers

FAQ


What if I wanted to Unsubscribe?

We offer anytime money back guarantee when you unsubscribe, you will refund all your unused quota, with NO limitations 
or hidden costs. 


What if I wanted to Switch Plan?

You can switch to another plan anytime, and all your unused quota will be moved with you, with no hidden costs.


What if I needed to assign a project?

We support planning, designing and implementing projects with an affordable cost. we offer action and time plans with gantt chart 
and all the required documents. 


Do you support Maintenance Plans?

Yes, included in this plan. We support scheduled full maintenance  plans, witch we check any abnormal  behavior of services or users, check the security, analyze the logs, etc... 


What is the difference between 24/7 Emergency Resolution and 24/7 administration?

The 24/7 Emergency Resolution is a fast response to resolve issues reported by the manage system to our engineers, and this service is completely free of charge for all plans. When the 24/7 Administration Add-on is extend to the full administration plan to be ready 24/7 for any administration tasks.


 
 



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