Outsourcing

Let us take care of your infrastructure so you can
take care of business, and save costs up to 70%

IT Support: Fixed price

A fixed price model is the most common model used in the outsourcing industry, in which the price for the project is decided at the start. It is an ideal pricing model for projects which have clear scope, objectives and a stable set of requirements. Both parties, the outsourcer and the service provider are aware of each other’s duties, skills and capabilities. In this plan we fully support all your infrastructure including network devices, printing, Applications and any service you need. and you can make any device support as add-on or unsubscribe from a single on many devices support.



All IT Support Plans include

 

  • 1st Line & 2nd Line Helpdesk Support
  • Ticketing system
  • Call & Chat support
  • Remote PC support
  • Technical support via email
  • 24/7/365 Emergency Resolution
  • Support most devices or applications

  • Server software and hardware support

  • Most Windows and Linux Platforms Supported
  • Hacked Server/Network Analysis & Recovery
  • Administration Consultation
  • Restore a server from backup
  • Server Migrations & Transfers


FAQ

What if I wanted to Unsubscribe?
We offer anytime money back guarantee when you unsubscribe, you will refund all your unused quota, with NO limitations or hidden costs. 

What if I wanted to Switch Plan?
You can switch to another plan anytime, and all your unused quota will be moved with you, with no hidden costs.

What is the cost of support of additional devices?

After you subscribe to support the main infrastructure devices, you can subscribe to support any other device as add-on. The price depends on the type, function and configuration. But we guarantee you to get the most competitive price.


What if I needed to assign a project?
We support planning, designing and implementing projects with an affordable cost. we offer action and time plans with gantt chart and all the required documents. 

Do you support Maintenance Plans?
Yes, included in this plan. We support scheduled full maintenance  plans, witch we check any abnormal  behavior of services or users, check the security, analyze the logs, etc... 


 
 


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